Agency accounts and the agency commission

Real-estate agencies register with the "Real-estate agency" account type. An agency account is treated exactly like a business account — the same company details are required (company name, registration number, VAT number, company address) — plus it may charge an agency commission on monthly rentals.

Verifying the agency

For business and agency accounts we verify the natural person who owns the company, not the account name. Enter the owner's first and last name in your Profile exactly as they appear on their ID document; identity verification runs against that name. Once verified, the owner name is locked.

How much commission is charged

The commission is a percentage of one month's rent. If the monthly rent is 2,000 EUR, 50% is 1,000 EUR, 100% is 2,000 EUR and 150% is 3,000 EUR.

It depends on how long the tenant actually books for — not on your minimum stay. In the listing's Pricing step you set two rates:

• Stays shorter than 12 months → no commission, or 50% of one month's rent;
• Stays of 12 months or longer → no commission, 100% or 150% of one month's rent.

So a tenant who books 6 months pays the short-stay rate, and a tenant who books 12 or 24 months on the very same listing pays the long-stay rate. The minimum stay is a separate setting: it only controls how short a booking may be, and no longer limits which commission you can charge.

When and how it is charged

• The commission is charged once per booking, in full, together with the first monthly instalment — along with the security deposit, if the listing has one. The remaining rent is split across the following months.
• No platform fees apply to the commission. The full amount belongs to the agency; our 3% guest service fee is calculated only on the rent, never on the commission or the deposit.
• It is always shown to the tenant as a separate line item — on the listing's price breakdown, at checkout, in the booking details and on the invoice.
• The commission is credited to the agency's wallet once the booking is paid. If the booking is declined or cancelled, it is automatically returned to the tenant.