Cancelling as a host

Cancelling a confirmed reservation seriously affects the guest, so it carries consequences:

• the guest receives a full refund, with no deductions;
• a cancellation fee is charged (higher if you cancel within 7 days of arrival) and deducted from your future payouts;
• an automated public note appears on your listing — "The host cancelled a reservation X days before arrival" (visible for 12 months);
• cancellations disqualify you from Superhost status.

If you truly must cancel, do it as early as possible — and consider a reservation change first; new dates are often better for both sides.